Operations ( Customer Service)

Noida 1-2 Yrs 30000-32000

Job Details

Provide a high quality phone and on-line customer service support for end-user customers. Should know how to excel and exceed customer’s expectations by going the extra mile even in moderately stressful situations.

  • Salary : 30000-32000
  • Industry : BPO / Call Centre / ITES
  • Functional Area : BPO / Call Centre / ITES
  • Role : Position – Customer Support Associate

Keyskills

• To handle International Gaming Calls. • Resolve customer queries within the assigned TAT. • Adhere to the Login hrs.& maintain the desired AHT Levels. • Develop strong customer relationships and provide paramount service. • Ascertain customer needs and take action in a timely manner. • Perceptive and intuitive nature with the ability to solve problem.

Desired Candidate Profile

• Must be an Indian citizen and resident and should be at least 18 years of age. • Must have excellent communication/ interpersonal (verbal & written) skills. • Should be willing to work in 24*7 environment.(5 days working) • Any Undergraduate /Graduate with 6 months International BPO experience • Undergrad with 1 year International BPO experience • Excellent communication skills • Should be well versed with computers, basic keyboarding skills & fair knowledge of browsers

Company Profile:

ienergizer

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